Privacy Policy

Introduction

Looks Cosmetics and Laser Clinic Limted is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website and receive our services.

Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, email address, phone number, and address.
Medical Information: Health history, treatment records, and other medical information provided by you.
Usage Data: Information about how you use our website, such as your IP address, browser type, pages viewed, and time spent on our site.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Data

We use your personal data to:

Provide and manage your healthcare services.
Process payments and invoices.
Communicate with you regarding appointments, treatments, and updates.
Improve our website and services.
Send you marketing communications, if you have opted-in to receive them.

Legal Basis for Processing

We process your personal data based on:

Consent: When you have given us explicit consent to process your data.
Contractual Necessity: To perform the contract we are about to enter into or have entered into with you.
Legal Obligations: To comply with a legal obligation.
Legitimate Interests: For our legitimate interests, provided your interests and fundamental rights do not override those interests.

Sharing Your Data

We may share your personal data with:

Medical professionals involved in your treatment.
Third-party service providers who perform functions on our behalf.
Regulatory authorities when required by law.

Data Security

We have implemented appropriate security measures to protect your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Under GDPR, you have the following rights:

Right to Access: You can request copies of your personal data.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure: You can request deletion of your personal data.
Right to Restrict Processing: You can request that we limit the processing of your personal data.
Right to Data Portability: You can request the transfer of your data to another organisation.
Right to Object: You can object to the processing of your personal data.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@lookscosmeticclinic.co.uk
Address: Looks Cosmetics Clinic, 5 East End Close, Grimsby, DN33 2HZ
Phone: Tel: 01472 315877, Mob: 07800 978037